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Noticeboard

Emergency messages regarding the surgery can be found here: 

Current status 

Urgent "on-the-day" arrangements

We have trialled a "triage" system first thing in a morning for "on-the-day" appointments, which has worked very well for patients and the surgery. Therefore, we have now implemented this system every week day.  This allows patients to speak to a GP first, before attending surgery, and allows the patient and GP to decide the best option to deal with their medical problem that day. 

Can we remind patients that the late afternoon urgent arrangements are not a "5pm drop in clinic" and are only bookable via reception for patients who need to be seen "on the day" and consider that their problem cannot wait until the next routine appointment.  These arrangements are only used when all of the other routine appointments have been filled.  The receptionist will inform patients that there may be a wait as the GPs are seeing patients at the end of the day's regular surgeries. Patients may also be asked to attend the "choice+" clinics at Moreton-in-marsh or Bourton-on-the-water for urgent medical issues which cannot wait until the next day.   Many thanks. 


Do you have a disability, impairment or sensory loss and need to receive information in a way you can easily understand?  We can provide surgery information in various formats and we have a hearing loop at the surgery.  Please ask reception for more information


Please see the clinics and services tab for information on travel vaccines - we are also a yellow fever centre. 


Please note - The Out of hours system has changed between 6 30 pm and 8 am - the answerphone now advises you to hang up and dial 111 for the NHS 111 service.  Calls are free from both landlines and mobiles. For life threatening emergencies, please dial 999.


 Can we please request that patients do not park on the road or verges of Back Ends as this blocks the bus route and also please do not block our neighbours' drives.  Many thanks.



Please see the link to the new website for Gloucestershire Joining up your Information - item 10 on the further information section of our website.

 

For self help information - patients can download the app: ASAP Glos NHS.

See the research section in the policies tab for information about the National Diabetes audit.

See the update on the Prime Minister's challenge fund for Glos on the appointments tab.  

Patient views - you can complete a Friends and Family survey on-line or in the practice for each visit to the surgery.  Please see the link under "Friends and Family test" on the right hand side of this page. We have received lots of positive feedback via this survey.  You can also visit NHS choices to add feedback on the practice.

New services:

Information has been added to the website for the "EPS - electronic prescriptions service" and "Urgent Repeat medicines service" (on the prescriptions page) and the "Keep safe scheme" and "My cancer treatment" website (on the further information list).

We are now able to book urgent patients into a new GP clinic at Moreton-in-marsh surgery, covering all of the local practices.  This is not a drop in service and is only via appointment via our receptionists to ensure you meet the criteria and is only available on certain days of the week. 

Appointment demand

We are currently experiencing an extremely high level of demand for GP appointments and home visits.  We have booked locum GP surgeries (with GP locums we use regularly and who know the surgery well) to try and help with demand.  Please only request a home visit if you need medical treatment and are housebound. Routine appointments with GP's can be booked up to 8 weeks in advance if your problem is not urgent. 

Out of Hours 01386 841894
Your call will be answered by the NHS 111 medical answering service. They will contact the most appropriate service for your symptoms.

Test Results
In order to avoid blocking the line at busy times, we would ask you to ring for test results after 2pm weekdays on 841894. The doctor will have left a message for the receptionists to access on your notes.

Home Visits
If a visit is required, please try and phone early in the day. The doctor may telephone before visiting. Home visits are available for those patients who are housebound and in need of medical treatment. 

 

Carers at Campden Surgery

Carer's emergency scheme leaflet:

Electronic_copy_of_CES_Gloucester_Leaflet.pdf

 

Information for Carers – Campden Surgery

 

There’s a big difference between caring about a loved-one and caring for them.

 

Many of us experience the joys (and the occasional frustrations!) of being in a family sharing our lives with Spouses, Partners, Children, Parents and other relatives. However this can all change if we find someone becoming dependent on us because of long-term physical or mental illness or disability.

 

Such a circumstance can cause us emotional, physical and perhaps financial stress.

 

It is estimated that as many as 1 in 8 adults and many young people too are Carers in this way - some becoming overwhelmed by the experience. If this is you please have a look at the websites below.

 

 

Are You A Carer?

 

Most carers do not recognise themselves under the term "carer". They perceive themselves as just helping someone who could not remain living in their own home without the help they provide. Many carers juggle paid work or study with their unpaid caring responsibilities. The term "carer" should not be confused with that of an employed care worker or someone who acts as a volunteer for an organisation.

To register as a carer please either ask at reception for the relevant form or download here Carer form
and return it to us.

 

Young Carers Information:


Young Carers information

Frequently Asked Questions

1. Would you like a health check or advice relating to your own health needs?
If so, arrange an appointment with a Practice Nurse.

2. Would you like information about services and organisations to help and support you in your caring role?
If so, information is available from reception and through the practice website.

3. Are you aware of the benefits that may be available to you or the person(s) you care for to help with the cost of caring?
If not, information is available from Carers Gloucestershire, Carers UK and Gloucestershire County Council (see the links below)

4. Do you need someone to talk to in confidence about your caring situation?
If so, contact a carer's support worker at Carers Gloucestershire or Gloucestershire Young Carers (see links below)

5. If you provide a substantial amount of care, do you know about your rights to a carer's assessment through Gloucestershire County Council?
Please contact the adult helpdesk on (01452) 426868 to arrange an assessment.

6. Are you aware of the help and support available through Healthwatch Gloucestershire?

Healthwatch Gloucestershire is responsible for providing the public with local information to help them make informed choices about their health and social care needs.  This service builds on the legacy of the GUiDE Information Service, providing a single point of access for information and advice.  You can find information on their website
www.healthwatchgloucestershire.co.uk , call them on 0800 652 5193 or email at info@healthwatchgloucestershire.co.uk

 

Useful Organisations


Carer Ambassador - Gloucester

Lucia Dedear

lucia.dedear@carersuk.net

0774 810 2009

 

Gloucestershire Young Carers

Supporting the 'young' in young carer.
www.glosyoungcarers.org.uk/


Carers Gloucestershire

Working to enhance the lives of Carers.
www.carersgloucestershire.org.uk


Gloucestershire Parent Carers

An organisation set up to ‘knit-together’ the various strands involved in caring for a child with particular health needs.
www.glosparentcarerscouncil.co.uk/


Carers Direct

Care and support. Your essential guide to social care.
www.nhs.uk/carersdirect/Pages/CarersDirectHome.aspx


Carer’s Emergency Scheme

Urgent help for ill or incapacitated carer’s.
www.gloucestershire.gov.uk/emergencycare


Positive Caring Programme

‘Positive Caring’ is a series of free sessions, held all over the County, designed to give Carers the chance to gain confidence in looking after themselves and the person they care for.
www.gloucestershire.gov.uk/article/106051/Positive-Caring-Programme

Carers UK

The voice of carers.
htt p ://www.carersuk.org

 

Available to Carers at Campden Surgery

‘Flu vaccinations for carers – please contact the surgery for further information

Join the Patient Reference Group – forms available at reception

 



 
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